Pricing For Every Size Of Business

Enjoy our free plan as you get started, or trial our full toolkit and see how smart communication tools drive business results.

STARTERSTARTER
A powerful package to kickstart your digital business communication.
Free
forever for 3 members
  • Omni-channel Inbox
  • Website Live Chat
  • Unlimited Customers
  • Unlimited Messages
  • Unlimited Channels
  • 30 Days History
TEAMTEAM
Scale up your team performance with CRM, reports & insights.
$10
per member per month
  • Multimedia Sharing
  • Custom Widget Branding
  • Customer Reports
  • Team Performance Tracking
  • Internal Knowledge Base
  • Mentions in Notes
BUSINESSBUSINESS
Increase communication throughput with customization and API.
$25
per member per month
  • API & Webhooks
  • Member Groups
  • Custom Permissions
  • Automation Workflow
  • Data Export
  • Priority Support

Scale business efficiently with automation addons

Adaptable pricing. Pay as you grow.

Shopify

Convert your visitors into customers and retain them longer.

Free
Unlimited connected stores
Order history
Create & edit orders
Shopping cart

WhatsApp Business

Benefit from official Business Solution Provider.

$19
per number / month
1,000 free service conversations
Multiple WhatsApp number
Free omni-channel inbox
Compatible with AI, workflow

AI Assistant (BETA)

Powerful sales and support with advanced learning and memory.

Talk To Us
Immediate answers
Multilingual support
Human-like responses
Set up within clicks

Facebook Messenger

Help boosting team productivity

Free
Real-time sync
Messenger Chat plugin
Multimedia sync
Compatible inbox behavior

Instagram Direct

Help boosting team productivity

Free
Real-time sync
Enable file sharing
Story compatible
Better inbox than original

Zalo OA

Help boosting team productivity

Free
Enable file upload
Zalo chat plugin
Real-time sync
Emoji compatible

Powerful Features Across Plans

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Ommichannel Inbox

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Lead Identification

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Custom Greetings

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Custom Branding

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Contact Segment

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Media Sharing

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Mobile Apps

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Multiple languages

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Social Messaging

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Team Collaboration

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Report and Analytics

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Realtime Activity Logs

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Customize data

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Offline Message

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Form Chat™

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Landing Chat™

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Live Chat Widget

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Notes & Mentions

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File sharing

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Business Hours

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Notifications

Need a demo or our advices on pricing?

More Than 10K Businesses Trust Us

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Flexible Plans

Start completely free. Pay as you grow

Icon Plan

STARTER

Icon Plan

TEAM

Icon Plan

BUSINESS

Flexible Plans

Start completely free. Pay as you grow

Icon PlanSTARTER
FREEforever
Icon PlanTEAM
$10per member
per month
Icon PlanBUSINESS
$25per member
per month
TRAFFIC & USAGE
Members (Agents)
3 Members
No limit
No limit
Messages
Unlimited
Unlimited
Unlimited
Customers
Unlimited
Unlimited
Unlimited
Conversation History
30 days
180 days
3 years
Internal Knowledge Base
100 blocks
1,000 blocks
10,000 blocks
Workflow
10 active rules
25 active rules
MESSAGING CHANNELS
Website Live Chat
Facebook Messenger
Instagram Direct
Zalo OA Messenger
WhatsApp Business
via Addon
via Addon
via Addon
Remove Chative.IO branding
Chat Features
Omni-channel inbox
Agent Notes
Canned Responses
Multimedia Attachment
10 files
25 files
File Attachment
10MB
25MB
Scheduled Messages
Coming soon
Coming soon
Retargeting Messages
Coming soon
Coming soon
Help Center
Coming soon
CRM & Contact Profile
Name, Avatar
Customers Note
Customers Profile
Customers Activities
Customer Labels
Report & Insights
30 days
180 days
3 years
Customers Custom Fields
Export Customer Data
Coming soon
Merge Contacts
Coming soon
Collaboration
Team Activities
Team Performance Reports
30 days
180 days
3 years
AI Assistant
via Addon
via Addon
via Addon
Time-based Workflow
Mentions In Notes
Coming soon
Coming soon
Custom Permissions
Coming soon
Member Groups
Coming soon
Guest Member
Coming soon
E-commerce Support
Shopify Stores
Unlimited
Unlimited
Unlimited
View Product Information
View Order Summary
View Order Details
Send Products
View Shopping Cart
Coming soon
Coming soon
Create Orders
Edit Orders
Others
Business Hours
Multiple Languages
In-app Support
High Priority
Dedicated Account Manager
API
Webhook
Custom App Branding
Coming soon

Still have question about pricing?

Here's What Our Customer Say

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We wanted to feel more than a number. We were using and testing many other competitors BUT CHATIVE stands out of the crowd! They are reactive and always helping to find solutions to our challenges.

2-marketing-socializer

Regis Ferrand

Founder & Owner of Marketing Socializer Ltd

Frequently Asked Question

What are member, agent and seats?

They are all the same within the context of Chative pricing. We might use these terms interchangeably withing our app and docs. Pricing is for each member is depending on which plan your organization/team is on

When should I upgrade to TEAM plan?

TEAM plan removes Chative branding from chat widgets. It is great for team that needs to track their customer data and activities without 30 days history limit. This plan also helps boosting your team performance via reports & insights.

Is your STARTER plan really free?

Yes, our STARTER plan is completely free-to-use without any hidden cost. You can setup a complete end-to-end communication solution for your business using our STARTER plan with unlimited channels and messages.

When should I upgrade to BUSINESS plan?

BUSINESS plan is great for businesses that want to setup a holisitic and comprehensive communication solution that requires intergrations, customizations in workflows & data structures.

Do you offer free-trials for paid plan?

Yes, we offer 7-day and 30-day free trials across all our paid plans. During the trial period, you can freely switch between plans. Please be aware that free trials for add-ons are not currently available.

How to calculate your Addons billing?

Chative pricing is pay-as-you-go and the billing cycles are independent from your existing account plan.

Didn't find your answers? Contact us

Try Chative For The Best Messaging Experience!